Help Center

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Account & Registration

How do I create an account?

Click the 'Register' button in the top right corner, fill out the required information including email and password, then verify your email address to activate your account.

I forgot my password, what should I do?

Click 'Forgot Password' on the login page, enter your email address, and we'll send you a reset link. Check your spam folder if you don't see the email.

How do I verify my account?

Upload a government-issued ID and proof of address in your account settings. Verification typically takes 24-48 hours and is required for withdrawals.

Deposits & Withdrawals

What payment methods do you accept?

We accept credit/debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum, USDC, USDT), and bank transfers. All transactions are processed securely.

How long do withdrawals take?

Withdrawals are processed within 24-48 hours for verified accounts. Bank transfers may take 3-5 business days to appear in your account.

Are there any fees for deposits or withdrawals?

We don't charge fees for deposits. Withdrawal fees may apply depending on the payment method used. Check our fees page for detailed information.

Gaming & Technical

Are the games fair?

Yes, all our games use certified Random Number Generators and are regularly tested by independent auditing companies like eCOGRA and iTech Labs.

Can I play on mobile?

Yes, our platform is fully optimized for mobile devices and works on all modern smartphones and tablets without requiring any downloads.

What should I do if a game freezes?

Refresh your browser or restart the app. If the issue persists, contact our support team. Any bets placed will be honored according to the game result.

Still Need Help?

Our support team is available 24/7 to assist you with any questions or issues you may have.